Samsung acaba de confirmar mediante una nota de prensa que tras detectar 35 equipos que han explotado repentinamente, van hacer un llamado voluntario de todos los equipos para reemplazar su batería de manera gratuita.

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

La compañia ya detuvo las ventas y produccion del equipo, ya se encontro un problema con una celda de sus baterías. Sin duda alguna, esto se une a la lista de los fracasos tecnologicos mas grandes de la historia, otros que podemos recordar es el Xbox 360 y sus luces rojas y las hoverboard que explotaban.

 

Vía:AP